SSE
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Key information about SSE
SSE, in addition to their regional brands (SSE Atlantic, SSE Scottish Hydro, SSE Southern Electric and SSE SWALEC) are now a part of OVO Energy, making them part of the ‘Big Six’, and the UK’s second largest electricity and gas provider, behind British Gas.
SSE were acquired by OVO in January 2020. The OVO family includes the following energy suppliers: Boost, Spark Energy, and flagship brand OVO Energy.
OVO Energy is the UK’s leading independent energy supplier, with a mission to “bring clean, affordable energy to all.”
Company history
SSE is based in Scotland, the company originally started out as the Southern Electricity Board in 1947. Later on, it became known as Southern Electric.
20 years ago, the firm merged with Scottish Hydro. Airtricity, Atlantic and Swalec and have all become a part of SSE.
SSE was founded in 1998, and its headquarters are in Perth, Scotland. The company had 20,786 employees in 2018.
How to contact SSE
You can contact SSE through a number of different ways.
Post
If you wish to contact the company via post, you can write to them at the following address:
PO Box 7506
Perth
PH1 3QR
Opening times
Their office opening hours are between 8:00am and 8:00pm, Monday to Friday and 8:00am to 2:00pm on Saturday. Remember that any telephone calls you make may be recorded.
- Contact SSE via telephone by calling them on 0345 026 2658
- You can visit the company’s website directly at: https://sse.co.uk/home
- If you need to email the provider, you can use their online enquiry form found on their website.
- You can also use social media to contact SSE via Facebook and Twitter.
Head office
A map showing their head office location can be found below.
Warm Home Discount Scheme
SSE have signed up to the government’s Warm Home Discount Scheme.
The government’s Warm Home Discount Scheme gives eligible people a £140 discount on their electricity bill between October and April. You are automatically eligible for the scheme if your energy company is part of the scheme and you get the Guarantee Credit element of Pension Credit. You may be eligible if your energy company is part of the scheme and you are on a low income or if you receive certain means-tested benefits.
For more information on the Warm Home Discount Scheme you can visit www.gov.uk/the-warm-home-discount-scheme/
Further Information
Fuel Sources
All suppliers, including SSE, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.
The environmental impact of this fuel mix must also be disclosed. This should be published each year and is known as the ‘Fuel Mix Disclosure’.
Fuel mix data for April 2017 to March 2018 taken directly from SSE’s website.
Energy Source / SSE / National Average
Coal / 7% / 5%
Natural Gas / 65% / 41%
Nuclear / 5% / 19%
Renewables / 21% / 33%
Other fuels / 2% / 2%
Environmental impact
CO2 g/Kwh / 310 / 208
Radioactive g/Kwh / 0.00031134 / 0.007
Current SSE tariffs
SSE offers a range of tariffs. These include both fixed-rate and variable rate options. We have outlined these below:
Fixed-rate and variable rate price plans
Fixed rate tariffs
- 1 Year Fix
- 1 Year Fix and Drive
- 18 Month Fix and Fibre
- 2 Year Fix
- 2 Year Fix and Control
- SSE 1 Year Fix & Protect
Variable rate tariffs
- Standard
- Standard Pay As You Go
- Standard PAYGO SMETS2
Full terms and conditions can be found by visiting SSE’s website.
Reviews
SSE has an ‘Bad’ Trustpilot rating of 1.4 out of 5 stars based on 965 customer reviews. Remember that these are user submitted reviews and cannot therefore be accurately verified.
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