Bulb Energy
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Key information about Bulb Energy
Bulb Energy offers customers only one tariff. This tariff provides 100% renewable electricity and 10% renewable gas. Similar to a number of other renewable energy providers, the firm hopes to make energy “simpler, cheaper and greener”.
When comparing Bulb with other suppliers offering green tariffs, its variable tariff can often be amongst the cheaper deals available to customers in England, Wales and Scotland. It’s worth noting that the company does not charge any exit fees.
Customers also have access to the firm’s online community forum; this allows members to post comments and ask questions. In an effort to reduce energy consumption, Bulb also provides subsidised smart meters.
The company is based in London and has over 200 employees.
Company history
Bulb Energy entered the UK energy market in August 2015. Amit Gudka, a former energy market trader for Barclays, and Hayden Wood, previously a management consultant founded the company in April 2013.
Since then, Bulb has become the overall seventh largest energy provider in the UK, and the country’s biggest renewable energy supplier.
This success has been achieved by the company’s commitment to only use 100% renewable energy, competitive pricing and offering one simple tariff without a fixed term contract.
Bulb supplies energy to both domestic and commercial customers. In 2019, they announced plans for expansion in the United States, France and Spain.
How to contact Bulb Energy
You can contact Bulb Energy through a number of different ways.
Post
If you wish to contact the company via post, you can write to them at the following address:
Bulb Energy
155 Bishopsgate
London
EC2M 3TQ
Opening times
Their office opening hours are between 9:00am and 6:00pm, Monday to Friday. Remember that any telephone calls you make may be recorded.
- Contact Bulb via telephone by calling them on 0300 303 0635
- You can visit the company’s website directly at: https://bulb.co.uk/
- If you need to email the firm, they can be reached at: help@bulb.co.uk
- You can also use social media to contact Bulb via Facebook and Twitter.
Head office
A map showing their head office location can be found below.
Warm Home Discount Scheme
Bulb Energy has signed up to the government’s Warm Home Discount Scheme.
The government’s Warm Home Discount Scheme gives eligible people a £140 discount on their electricity bill between October and April. You are automatically eligible for the scheme if your energy company is part of the scheme and you get the Guarantee Credit element of Pension Credit. You may be eligible if your energy company is part of the scheme and you are on a low income or if you receive certain means-tested benefits.
For more information on the Warm Home Discount Scheme you can visit www.gov.uk/the-warm-home-discount-scheme/
Further Information
Fuel Sources
All suppliers, including Bulb Energy, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.
The environmental impact of this fuel mix must also be disclosed. This should be published each year and is known as the ‘Fuel Mix Disclosure’.
Fuel mix data for electricity – April 2018 to March 2019 taken directly from Bulb’s website
Fuel mix
- Coal 0%
- Natural gas: 0%
- Nuclear: 0%
- Renewables: 100%
- Other 0%
Bulb’s electricity is generated from the following renewable energy sources:
- Hydro: 3%
- Solar: 24%
- Wind: 73%
Bulb’s gas supply is 90% carbon offsets and 10% biomethane.
Environmental impact
- Co2 g/kWh – TBC
- Radioactive g/kWh – TBC
Current Bulb Energy tariffs
Bulb Energy keep things simple by only offering one single tariff for both gas and electricity. The company does not charge any exit fees.
The supplier state that many of their competitors offer low fixed rate tariffs to start with, before moving them over to a more expensive standard rate tariff after this initial period. Bulb offers their own ‘Vari-Fair’ tariff. This is a variable rate tariff based on wholesale market prices.
Full terms and conditions can be found by visiting Bulb’s website.
Reviews
Bulb Energy has an ‘Excellent’ Trustpilot rating of 4.4 out of 5 stars based on 77,924 customer reviews. It is important to note that these are user submitted reviews and cannot therefore be verified.
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